Serenity Recovery Centers

Diamond Wade 

on Google

4 months ago

I will say the service that I experienced here was very rude and uncaring the first time i valled to get an update during the time my loved one was here accepting treatment Finally after calling numerous of times after the older lady at the front desk being very nasty znd nonchalant to me....I finally reached this young lady that was extremely sweet,helpful,a well mannered that goes by the name of Latoya thar really gave me a sense of relief and thankfully also helped me out by contacting my loved one counselor so that I can... read more

R J I 

on Google

a year ago

All these comments saying, "they shouldn't have to cater to your loved ones needs"! In detox?...probably one of the darkest times of these peoples lives they want to play tough love? Nah. I'm not down with it because they are certainly CHARGING like they're a 5 star hotel and are "catering" to the patients. And by catering I mean treating them like they have been admitted into a hospital and need cared medical attention. Don't go here. Terrible reviews. And terrible excuses for the staff's behavior. 

Tiffany Allison 

on Google

5 years ago

I could NOT disagree with most of these reviews anymore than I already do. This facility takes people with addiction issues that may not have the resources to get the help they so desperately need. That in itself is a blessing! I am grateful for Serenity and the people who dedicate their lives to serving others. Because of it my loved one is getting the care he needs to overcome his addiction and he is getting a 2nd chance at life. Every one I have interacted with has been extremely helpful and supportive. We are blessed to ... read more

Samantha Ross Sain 

on Google

3 years ago

Please Read: I do not recommend anyone to choose Serenity! Please consider all of your options as Serenity only gives you busy work to do, instead of truly working on underlying issues. My experience with them was not only a nightmare, but SEVERAL clients that go there have left due to the staffs disrespectful attitude, & the way that they treat you. You go all day without being able to do simple things, such as have a cup of water. The only time you get a cup to drink out of is during meals. Otherwise, you have to drink out... read more

Jasmyne Pegram 

on Google

6 years ago

Look all these families need to chill out on this place. No one is fixing to hold you or your loved ones hand through this process. I was a client here and Iv been in the administrator and reception office when phones are ringing off the hook with ridiculous request of things they can bring to their loved ones. The rules are the rules. They're masterminds at spotting manipulation, and your loved ones are masterminds at manipulation. So regardless of what their saying they need, it may not be appropriate. Now, if you want you... read more